Privacy Policy

At Crag Wealthaven, we believe transparency about your personal information is fundamental to the trust you place in our services. This document is designed to give you a clear, straightforward explanation of how we gather, utilize, and protect the information connected to your use of our platform. Our commitment is to manage your data with the diligence and respect it deserves, in full alignment with our operational principles and legal obligations.

Interpretation and Definitions

To ensure we are all on the same page, certain terms in this policy have specific meanings. Here is a guide to our terminology:

• AccountRefers to the unique profile you establish to access and utilize our Service or specific components of it.
• AffiliateDenotes an organization that is connected to us through common ownership or control, where "control" implies owning 50% or more of the shares or other securities entitled to vote for the election of directors.
• CompanyThis is us, Crag Wealthaven, located in the Republic of Ireland. When you see terms like "we", "our", or "us" throughout this text, they are pointing directly to our organization.
• CookiesThese are small data files placed on your computer or mobile device by our Website. They help the site remember your actions and preferences over a period, so you don’t have to keep re-entering them whenever you come back to the site.
• CountrySignifies the Republic of Ireland, which is our base of operations and legal jurisdiction.
• DeviceMeans any tool you use to access our Service, such as a personal computer, a mobile phone, or a digital tablet.
• Personal DataThis is any piece of information that can be used to identify a living person. It could be as direct as a name or as indirect as a unique device ID combined with other information.
• ServiceEncompasses all functionalities, tools, and information provided through our Website.
• Service ProviderAny individual or company that we engage to process data on our behalf. These partners help us with tasks like website hosting, data analysis, customer support, and marketing, enabling our Service to function smoothly.
• Usage DataInformation that is generated by the very act of you interacting with our Service. This can include details like your Device's IP address, browser type, the pages you visit on our site, and the time and date of your visit.
• websitePoints to the Crag Wealthaven online portal, accessible at https://cragwealthaven.org.
• YouSignifies the individual accessing or using the Service. This term also applies to any company or other legal entity that the individual is representing.

The Information We Collect and How We Use It

Categories of Data We Handle

While you use our Service, we might ask you to furnish us with specific, personally identifiable information that enables us to contact or identify you. This directly provided information may include, but is not limited to:

• Your email address
• First and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City

Information from Service Interaction (Usage Data)

Our systems automatically log information your browser sends whenever you visit our Website. This Usage Data is fundamental for diagnostics and security. It includes your Device's Internet Protocol (IP) address, the specific version and type of your browser, which pages of our Service you explored, the timestamps of your visit, the duration you spent on those pages, and other diagnostic data points.

Tracking Technologies and Cookies

We deploy Cookies and similar tracking technologies to monitor activity on our Service and store certain information. These technologies are instrumental in improving and analyzing our Service. The types we use are:

• Necessary Cookies: These are the bedrock of our website's functionality. They are essential for you to navigate the site and use its features, such as accessing secure areas. The Service cannot be provided without them.
• Policy / Notice Acceptance Cookies: These cookies are used to remember if you have acknowledged and accepted the use of cookies on our Website, so we don't have to ask you every time.
• Functionality CookiesThese enable our Website to remember choices you make (like your username or language preference) to provide a more personalized experience. They are designed to save you from having to re-enter your preferences each time you visit.

Purpose of Using Your Personal Data

Crag Wealthaven processes Personal Data for the following specific and legitimate purposes:

• To operate and sustain our ServiceThis includes monitoring its usage to ensure it is secure, stable, and performing as expected.
• To manage your AccountWe use your data to administer your registration and grant you access to the various functionalities available to a registered user.
• For contractual performanceThis involves the development, compliance, and execution of the service agreement or any other contract you have established with us.
• To communicate with youWe may reach out via email, telephone calls, or other electronic communication methods regarding updates, security alerts, or informational communications related to your account and our services.
• To deliver relevant updatesWe might inform you about news, special offers, and general information about other goods, services, and events that are similar to those you have already engaged with, unless you have opted out.
• To handle your requestsYour data helps us to efficiently attend to and manage the inquiries you send to us.
• For corporate restructuringIn the event of a merger, sale of company assets, financing, or acquisition of our business, your information may be evaluated or transferred as part of that process.
• For other internal purposesWe also use information for data analysis, to identify emerging usage trends, to evaluate the effectiveness of our promotional campaigns, and to enhance our Service, products, and your overall experience.

Circumstances for Sharing Your Personal Data

Your privacy is important, and we only share your information under specific circumstances:

• With Service ProvidersWe may grant access to your Personal Data to trusted third-party vendors who perform services on our behalf, such as payment processing or data analytics. They are contractually bound to use the data solely for the purpose we hired them for and to maintain its confidentiality.
• During Business TransfersIf Crag Wealthaven is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred to the new entity. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• With our AffiliatesWe may share your information with our affiliated companies, in which case we will require them to honor this Privacy Policy.
• With Business PartnersWe may share your information with our trusted business partners to offer you specific products, services, or promotions.
• With Your Explicit ConsentBeyond these situations, we will only disclose your personal information for any other purpose if we have your clear and unambiguous consent to do so.

Retention of Your Personal Data

We will not hold onto your Personal Data for longer than is strictly necessary for the purposes outlined in this Privacy Policy. The retention period is determined by our need to comply with our legal obligations (for instance, retaining data to comply with applicable laws), resolve disputes that may arise, and enforce our legal agreements and policies. Usage Data is generally kept for a shorter duration, except when this data is used to bolster security, improve the functionality of our Service, or we are legally obligated to retain it for longer periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. As an entity based in the Republic of Ireland, we ensure that any transfer of data outside the European Economic Area (EEA) is conducted with appropriate safeguards in place, such as Standard Contractual Clauses, to ensure your data receives an equivalent level of protection.

Your Right to Delete Personal Data

You have the ability to request the erasure of the Personal Data we hold about you. You can update or delete your information at any time by signing into your Account, if you have one, and visiting the account settings section. You may also contact us directly to request access to, correction of, or deletion of any personal information that you have provided to us. Please be aware that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

In the context of a merger, acquisition, or sale of assets involving Crag Wealthaven, your Personal Data could be among the assets transferred. We pledge to notify you before any such transfer occurs and your information becomes governed by a different privacy framework.

Law Enforcement Requests

Under certain circumstances, the Company may be legally compelled to disclose Your Personal Data. This would only happen in response to valid requests by public authorities, such as a court or a government agency, and we would scrutinize any such request for legal validity before complying.

Other Legal Requirements

We may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Fulfill a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the service or the public
• Protect against legal liability

Security of Your Personal Data

The security of your data is a core priority for us. We employ a range of administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, or disclosure. However, it's important to recognize that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute, infallible security.

Children's Privacy

Our Service is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children under this age. If you are a parent or guardian and you become aware that your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Links to Other Websites

Our Service may contain links that direct you to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are encouraged to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or comments about this Privacy Policy, please do not hesitate to reach out to us:

• By email: [email protected]